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Supervisory Leadership
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4/20/2017 to 4/21/2017
When: 4/20-4/21
Where: TBD
United States
Contact: Cathy Susa

Online registration is closed.
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MPUA's Supervisory Leadership Certificate program is designed for current or prospective supervisors in all areas of utility or city operations. This program combines in-person instruction, webinars, and online reviews to equip employees with the tools to lead and manage effectively. The initial two-day training location is to be determined. You may register online or fill out our paper registration form and email or fax it to us. We will invoice your city/utility for payment once your registration has been received online or by email or fax.


Certificate Curriculum:

  • Learning to Lead Others
  • How to Create Real Influence as a Leader
  • Dealing More Positively with Stress & Stressors
  • Serving Internal Customers
  • Coaching and Counseling
  • Effective Prioritization
  • Effective Listening Skills
  • Dealing with Angry Co-Workers


April 20-21 for Initial In-Person Training.

Web-Based Coursework available on demand.






Designed for current supervisors, field staff, linemen, front line, employees soon-to-be-promoted to supervisory roles, and administrative staff



24 course hours of training for $800


Tuition Includes 24 Hours of Course Work:

  • Initial two-day on-site training
  • 3 Webinars
  • 3-4 Online Training Courses 
  • Final One-Day Class
  • Effective Problem Solving and Decision Making

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